Shipping Policy
Thank you for shopping at HomeDood! We are committed to providing you with a seamless shopping experience, which includes fast and reliable shipping. Please review our shipping policy below for important information.
1. Shipping Locations
We currently ship within Dubai and the United Arab Emirates (UAE). We do not offer international shipping at this time, but we plan to expand our shipping options in the future.
2. Processing Time
All orders are processed Monday through Friday, excluding public holidays. Orders placed on weekends or public holidays will be processed the next business day.
- Order Processing Time: 1 business day
- Order Dispatch Time: Orders will be dispatched within 1 business day after processing.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Delivery: 5-7 business days
Please note that delivery times are estimates and may vary depending on the delivery address and shipping carrier.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen delivery method. We offer free standard shipping on orders over AED [X amount] within Dubai and the UAE.
5. Order Tracking
Once your order has been dispatched, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to be updated after your order is shipped.
6. Delivery Issues & Missed Deliveries
If your order is delayed or if you miss a delivery, please contact us immediately at [Your Contact Email or Phone Number], and we will work with the shipping carrier to resolve the issue as quickly as possible.
7. Delivery Restrictions
We do not ship to P.O. Boxes or remote areas outside our delivery network. Please ensure that your shipping address is valid and accessible.